Anifowose, O.A.2026-01-212026-01-212026-01-16https://repository.acu.edu.ng/handle/123456789/1823Quality assurance (QA) is an activity performed to ensure that an institution provides the best possible services or products to its customers (Ryan, 2015). In higher education, this translates to an unwavering commitment to excellence.enQuality assurancePresentation