CONDITION OF SERVICE: ANTECENT TO TERTIARY INSTITUTIONS’ OPERATIONAL PEFORMANCE IN NIGERIA
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Date
2024-07-01
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Publisher
BERJAYA Journal of Services & Management
Abstract
The study examined the condition of service as an antecedent to tertiary institution operational performance. Explanatory variables like working environment, compensation, training allowance, and job security were used to explain the predictive effect of condition of service on the performance. The adopted methods included structured questionnaires, heterogenous purposive sampling techniques, and multiple regressions. The results showed that the independent variables of work environment, compensation, job security and training allowance all have a significant positive influence on the tertiary institutions’ operational performance. Further, compensation was found to have the highest significance, followed by training allowance, job security and lastly work environment. The study recommended that if management seeks a workforce capable of driving an organization’s performance, efforts must
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Keywords
condition of service, working environment, compensation, training allowance, job security performance