Department of Business Administration
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Browsing Department of Business Administration by Author "Akinruwa E. Temitope"
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Item An antecedent factor of customer patronage among selected hotels in Southwest, Nigeria(Ajayi Crowther University, 2023-04-01) Akinruwa E. TemitopeStudy examine location as antecedent factor of customer patronage among selected hotels in Southwest, Nigeria. Explanatory variables like convenient location; conducive environment; good access road and secure environment were used to explain the predictive effect location on customer patronage of the hotels. Methods adopted includes descriptive via structured questionnaire; heterogeneous purposive sampling techniques and multiple regressions analysis. Total numbers of 69 hotels across all sizes, ranging from one five stars were sampled with the population of 5,070. descriptive results showed that male have the highest value of patronage. customers within the age bracket 31-40 patronized more than any other age groups. Married customers takes the lead of hotels patronage, also customers with University qualification to the lead of patronage among other qualifications. While highest value years of experience were attributed to ages 31-40. Besides, data analysis unveiled that among the predictive factors convenient location take the lead. This is follow by good access road; conducive environment and secure environment. In conclusion, good location is considered as the most viable influential factor that capable of attracting more customers' patronage in hotel business.Item An antecedent factor of customer patronage among selected hotels on Southwest, Nigeria(Ajayi Crowther University Oyo, 2023-04-01) Akinruwa E. TemitopeStudy examine location as antecedent factor of customer patronage among selected hotels in Southwest, Nigeria. Explanatory variables like convenient location; conducive environment; good access road and secure environment were used to explain the predictive effect location on customer patronage of the hotels. Methods adopted includes descriptive via structured questionnaire; heterogeneous purposive sampling techniques and multiple regressions analysis. Total numbers of 69 hotels across all sizes, ranging from one five stars were sampled with the population of 5,070. descriptive results showed that male have the highest value of patronage. customers within the age bracket 31-40 patronized more than any other age groups. Married customers takes the lead of hotels patronage, also customers with University qualification to the lead of patronage among other qualifications. While highest value years of experience were attributed to ages 31-40. Besides, data analysis unveiled that among the predictive factors convenient location take the lead. This is follow by good access road; conducive environment and secure environment. In conclusion, good location is considered as the most viable influential factor that capable of attracting more customers' patronage in hotel business.Item CONDITION OF SERVICE: ANTECENT TO TERTIARY INSTITUTIONS’ OPERATIONAL PEFORMANCE IN NIGERIA(BERJAYA Journal of Services & Management, 2024-07-01) Akinruwa E. Temitope; Babatunde B. Olusanya; Ogah A. VictorThe study examined the condition of service as an antecedent to tertiary institution operational performance. Explanatory variables like working environment, compensation, training allowance, and job security were used to explain the predictive effect of condition of service on the performance. The adopted methods included structured questionnaires, heterogenous purposive sampling techniques, and multiple regressions. The results showed that the independent variables of work environment, compensation, job security and training allowance all have a significant positive influence on the tertiary institutions’ operational performance. Further, compensation was found to have the highest significance, followed by training allowance, job security and lastly work environment. The study recommended that if management seeks a workforce capable of driving an organization’s performance, efforts mustItem Cultural Combination and International Acquisition Performance of Multinational Corporations in Nigeria(Global Institute for Research & Education, 2014-01-01) Awolusi O. Dele; Akinruwa E. TemitopeInternational acquisitions constitute the most frequently used means through which multinational corporations undertake foreign direct investment, however, majority of these transactions are not successful. The purpose of this study was to investigate the effects of the Critical Factors (CFs) of successful cultural combination and international acquisition performance (IAP) of Multinational Corporations (MNCs) in Nigeria, that have implemented international acquisition as a strategic imperative in the past one decade. 516 senior and management staff of 13 multinational corporations operating in Nigerian were randomly selected from a business-to-business database maintained by a national list provider. Using Rottig (2007) Five-C’s Framework of successful international acquisition management, factors manifesting International Acquisition Performance were regressed on the critical factors, manifesting successful cultural combinations. Findings based on the survey revealed that successful cultural combinations positively affected international acquisition performance. The results suggests the positive effects of the CFs of successful cultural combinations (Cultural due diligence-β=0.34, p=0.043; Cross-cultural communication-β=0.29, p=0.041; Connection-β=0.31, p=0.028; and Control-β=0.36, p=0.038) on successful cultural combinations in MNCs operating in Nigeria. In addition, Cultural due diligence, Cross-cultural communication, Connection, and control contributed 38%, 30%, 17% and 17% respectively, towards positive variations in international acquisition performance of MNCs operating in Nigeria during the study period. The model contrived provides predictive implications on improved international acquisition performance, given the activities of CFs manifesting successful cultural combinations. This paper suggests that it is not cultural distance per se, but ineffective management of cultural differences that may be the main reason for the high failure rates of international acquisitions.Item CUSTOMERS’ PREFERENCE OF MOBILE PHONE SERVICE PROVIDERS IN EKITI STATE, NIGERIA(European Centre for Research Training and Development UK, 2016-03-01) Akeke Niyi Israel; Akinruwa E. Temitope; Akeke Adenike RitaThe objective of the study is to examine customers’ preference for mobile phone service providers in Ekiti State. Survey research designed was adopted while a self developed structured questionnaire was used to collect data. Data was analysed using multiple regression analysis through Statistical Package for Social Sciences (SPSS) version 20. The significance levels were tested at 5%. Findings show that connectivity was considered most significant with customers’ preference for mobile phone service providers in the state. Arising from finding, the study recommended that management of service providers should give more attention on improving their connectivity, relax their tariff rate and consistently scan the business environment to discover a particular marketing tool that gives desirable result. In ranking, the result shows that connectivity came first, followed by tariff rate and next was network coverage and finally quality of service.